Email & Notifications

Managing Email Subscribers

View and export subscribers who signed up through your site

Managing Email Subscribers

When visitors sign up through email forms on your site, their information is stored in your dashboard. Here's how to manage your subscribers.

Where to Find Subscribers

Accessing the Subscribers List

  • Go to Settings from your site editor
  • Click "Emails" in the sidebar
  • You'll see the "Email Subscribers" section
  • This shows everyone who has signed up through email signup forms on your site.

    What You'll See

    Subscriber Information

    Each subscriber entry includes:

    • Email address - The email they provided
    • Date subscribed - When they signed up
    • Source - Which form they used (if multiple forms)

    Subscriber List Features

    • Scroll through all subscribers
    • See total subscriber count
    • View most recent signups first

    Exporting Subscribers

    Export to CSV

  • Go to Settings > Emails
  • Click the "Export" button
  • A CSV file downloads automatically
  • CSV Contents

    The exported file includes:

    • Email addresses
    • Subscription dates
    • Any additional data collected

    Using Exported Data

    Import your CSV into:

    • Email marketing tools - Mailchimp, ConvertKit, etc.
    • CRM systems - HubSpot, Salesforce
    • Spreadsheets - Excel, Google Sheets

    Form Submissions (Contact Forms)

    For contact forms and other form submissions:

  • Go to Settings > Forms
  • View all form submissions
  • Filter by form name
  • Export to CSV
  • Difference: Emails vs Forms

    SettingWhat It Shows
    EmailsEmail signup/newsletter subscribers
    FormsContact form and other form submissions

    Creating Email Signup Forms

    Using AI

    Ask AI to create signup forms:

    "Create an email signup form with just an email field and a 'Subscribe' button"

    "Build a newsletter signup with name and email fields"

    Form Requirements

    For email signups to appear in your Emails list:

    • Form must have an email field
    • Form must submit successfully
    • Site must be published (forms work on live site)

    Notifications

    Form Submissions

    Good news! Framekit automatically sends email notifications when someone submits a form on your site. You'll receive an email with all the submission details.

    See "Receiving Form Submission Notifications" for more details.

    Email Subscribers

    When someone signs up via an email signup form:

    • Their email is added to your subscriber list
    • No separate notification is sent (it's part of form submissions)
    • Check Settings > Emails to see your growing list

    Using Your Subscriber List

    To send emails to your subscribers:

  • Export your list to CSV
  • Import to an email marketing tool (Mailchimp, ConvertKit, etc.)
  • Use that tool to send newsletters and campaigns
  • Best Practices

    Regular Exports

    • Export your list weekly or monthly
    • Keep backups of your subscriber data
    • Import to your email marketing tool promptly

    Multiple Forms

    If you have several signup forms:

    • Each collects to the same subscriber list
    • Form source helps identify where signups came from

    Privacy Compliance

    • Add privacy policy to your site
    • Be clear about how you'll use emails
    • Honor unsubscribe requests
    • Comply with GDPR/CAN-SPAM if applicable

    Troubleshooting

    Subscribers Not Appearing

  • Make sure the form submitted successfully
  • Check that your site is published
  • Refresh the Emails settings page
  • Wait a moment - there may be a slight delay
  • Can't Export

  • Make sure you have subscribers to export
  • Try refreshing the page
  • Check browser popup blockers
  • Still have questions?

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